If you like to get ripped off then give this company your money. I am very upset with them and tried everything. I would take legal action against them if i only had money to do so. 3 weeks ago they sent me a wig in the wrong color so i told them and sent the wig back. they told me there would be no problem and I agreed to pay all these stupid fees even though they sent me the wrong wig. Then I got an email from them saying they were going to send me my new wig and gave me my return number and said they would contact me within 48 hrs. That was three weeks ago. And let me tell you, I have called, emailed, and did the live chat every day since then and everytime i get the same cruddy info " Our manager will contact you within 24 hours and I can't do anything more for you!" Now I am like " what?? You can't do anything more for me?" They can take your money real quick but do not expect to get anything from it. Look people, I spent the only extra money i had...I had been saving it for a while and worked my butt off to get it and they ripped me off. If you like people stealing from you and then lying to you, then give your money to these awful loser people. Good luck!