Cheapoair is like a scam on their website about CANCELLATION POLICY. Beware people because you will see "Book with Confidence 24. Hour Cancellation Policy" ( FINE PRINT) but when you book the flight and you want to cancel it even in 5 minutes after you booked and want to cancel it they will charge you $75.00 per person. I've been a customer of Cheapoair but now this company is horrible trying to make money from people.
Also, the customer service in INDIA CALL CENTERs are HORRIBLE, RUDE and GREEDY of FEES $. I called directly the Airline Company and they said they can cancel the flight anytime as long as within 24 hours.
I will never ever book any flight to Cheapoair. It's a Nightmare!
Hello, seems that you had an issue with the 24 hour cancellation rule that we have recently put in place a few months back. There is a 24 hour grace period in most cases, that do allow you to cancel and receive a refund from a non refundable ticket, but as a travel agency, we can, and do charge a cancel fee, which is stated right above the submit button on the payment page. It is also listed in a link above the flight, and in our terms and conditions. Travel agencies are not bound by "free" 24 hour cancellations.