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Custodio F.

1 Level 1 Contributor
  • 3 Reviews
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Business

Member since April 2019

  • Reviews

    3

  • First Reviews

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Review Distribution

3 Reviews by Custodio

4/29/19
On October 25th 2017 I did an e-check deposit of $1000 to my Bing Ads account (Microsoft Online, Inc). When the money didn´t show up in my Bing Ads account I contact customer service. I submitted all the information they requested. After a couple of months of waiting I forgot and "gave up". A couple of month passed, and I reached out to Microsoft customer support again. This time around I was asked to submit proof of canceled e-check I obtained from my bank. To date I am still waiting for my $1000 to be returned to me or credited to my Bing Ads account. Over the last 18 months I have not spent one dime on Bing Ads. During that time I spend over $200000 on Google Adwords and over $400000 in Facebook ads. It is fair to say that Bing Ads lost over $180000 in profit because of a $1000 deposit that they could have and should have immediately credit to my advertising account while they investigated the issue.
4/22/19
On October 25th 2017 I did an e-check deposit of $1000 to my Bing Ads account (Microsoft Online, Inc). When the money didn´t show up in my Bing Ads account I contact customer service. I submitted all the information they requested. After a couple of months of waiting I forgot and "gave up". A couple of month passed, and I reached out to Microsoft customer support again. This time around I was asked to submit proof of canceled e-check I obtained from my bank. To date I am still waiting for my $1000 to be returned to me or credited to my Bing Ads account. Over the last 18 months I have not spent one dime on Bing Ads. During that time I spend over $200000 on Google Adwords and over $400000 in Facebook ads. It is fair to say that Bing Ads lost over $180000 in profit because of a $1000 deposit that they could have and should have immediately credit to my advertising account while they investigated the issue.
4/19/19
I made a payment using bank transfer (Multibanco payment option in Portugal) to DHgate on February 27th. After I week had gone by and the order was still showing as "pending payment" I contacted customer service. I was told to contact "safetycenter" and submit copies of my credit cards. I taught that was strange, since payment was made via bank transfer, but went ahead and sent the information in anyway. After a few days that said everything was "ok" (Dear, Kindly tell that we have adjust your account and you can buy that again.) but the previous order was canceled and I never received my refund. STAY AWAY!

Custodio Has Earned 6 Votes

Custodio F.'s review of DHgate earned 6 Very Helpful votes

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evandron
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Evandro N.

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