Eight months after we closed down our company and several customer support customer support tickets later, this company is still debiting our account for $40 per month. This will be handled through small claims court.
They keep charging me for stores I have repeatedly asked to have canceled. They have also charged me for the same thing more than once a year (SSL certificates). Stay away.
We have an e-commerce store and ship several hundred boxes a day with UPS. We have several box sizes, including a 12x12x12 box size. UPS repeatedly adjusts the shipping fee we pay alleging the size is 13x12x12. Not only do we not have a 13x12x12 box, but we have yet to see a downward price adjustment.
Clearly, UPS is overcharging customers in a that is most likely illegal. We will file a complaint with the Connecticut state attorney generals office.
Two years ago, in February 2019 I attempted to make a $600 purchase on DGHate. At the time I paid with a bank transfer (Portuguese payment method "Multibanco"). The transaction was canceled by DHGate. I repeatedly contacted DHGate to have my money returned. I finally gave up after a few months and back and forth emails and messages. The money however remained in my DHGate wallet. After two years, I decided to return to my DHgate account to spend the $600 plus in my "DHGate account". To my surprise, the money is no longer in my DHGate account. This company is a scam. Does it rip everyone off? Probably not, but the odds of losing your money are better than 1 in 2. Just check the positive reviews, less than 2% over the last 12 months!
Tip for consumers:
Do bot buy here!
Custodio F.'s review of DHgate earned 6 Very Helpful votes
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