Developed in part with a grant from
the National Science Foundation

Member since April 2019

  • Reviews 3
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 124

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
3

3 Reviews by Custodio

Sort by: Most recent

Microsoft

Microsoft

4/29/19

On October 25th 2017 I did an e-check deposit of $1000 to my Bing Ads account (Microsoft Online, Inc). When the money didn´t show up in my Bing Ads account I contact customer service. I submitted all the information they requested. After a couple of months of waiting I forgot and "gave up". A couple of month passed, and I reached out to Microsoft customer support again. This time around I was asked to submit proof of canceled e-check I obtained from my bank. To date I am still waiting for my $1000 to be returned to me or credited to my Bing Ads account. Over the last 18 months I have not spent one dime on Bing Ads. During that time I spend over $200000 on Google Adwords and over $400000 in Facebook ads. It is fair to say that Bing Ads lost over $180000 in profit because of a $1000 deposit that they could have and should have immediately credit to my advertising account while they investigated the issue.

Bing Ads

Bing Ads

4/22/19

On October 25th 2017 I did an e-check deposit of $1000 to my Bing Ads account (Microsoft Online, Inc). When the money didn´t show up in my Bing Ads account I contact customer service. I submitted all the information they requested. After a couple of months of waiting I forgot and "gave up". A couple of month passed, and I reached out to Microsoft customer support again. This time around I was asked to submit proof of canceled e-check I obtained from my bank. To date I am still waiting for my $1000 to be returned to me or credited to my Bing Ads account. Over the last 18 months I have not spent one dime on Bing Ads. During that time I spend over $200000 on Google Adwords and over $400000 in Facebook ads. It is fair to say that Bing Ads lost over $180000 in profit because of a $1000 deposit that they could have and should have immediately credit to my advertising account while they investigated the issue.

DHgate

DHgate

4/19/19

I made a payment using bank transfer (Multibanco payment option in Portugal) to DHgate on February 27th. After I week had gone by and the order was still showing as "pending payment" I contacted customer service. I was told to contact "safetycenter" and submit copies of my credit cards. I taught that was strange, since payment was made via bank transfer, but went ahead and sent the information in anyway. After a few days that said everything was "ok" (Dear, Kindly tell that we have adjust your account and you can buy that again.) but the previous order was canceled and I never received my refund. STAY AWAY!

Custodio Has Earned 6 Votes

Custodio F.'s review of DHgate earned 6 Very Helpful votes

Custodio hasn’t received any thanks yous.

Custodio doesn’t have any fans yet.

Custodio is Following 1 User

evandron
1
3
Evandro N.

Similar Reviewers on Sitejabber

martac42
6/22/19

Worst experience ever and pity customer service. Abysmal products. 20 years of pity Microsoft...

disappointedc42
4/15/19

So my family got me a surface pro as my high school graduation gift to help me get through...