On October 25th 2017 I did an e-check deposit of $1000 to my Bing Ads account (Microsoft Online, Inc). When the money didn´t show up in my Bing Ads account I contact customer service. I submitted all the information they requested. After a couple of months of waiting I forgot and "gave up". A couple of month passed, and I reached out to Microsoft customer support again. This time around I was asked to submit proof of canceled e-check I obtained from my bank. To date I am still waiting for my $1000 to be returned to me or credited to my Bing Ads account. Over the last 18 months I have not spent one dime on Bing Ads. During that time I spend over $200000 on Google Adwords and over $400000 in Facebook ads. It is fair to say that Bing Ads lost over $180000 in profit because of a $1000 deposit that they could have and should have immediately credit to my advertising account while they investigated the issue.