Curt M.

Paid for a 1 month subscription to create a memorial video for my best friend who lost his young daughter July of 2017. Found out I've been charged by the company every month since then to the cost of $200. Contacted the company and was encouraged by their initial response. Since then they have stated they can't find a paid account in my name. I went back and tried to log in only to find my account gone. I sent screenshots of the charges on my credit card and browser history of my last login to their site and have not heard anything. I wish I would have read the other reviews and have learned to review my credit card statement more closely. Please warn others to stay away from this site. I will be spreading the word at my conferences. Too bad, the product is decent enough for them not to conduct business in this way.