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ctateb

c tate b.

Contributor Level

Total Points
80

1 Review by c tate

9/1/21
Verified purchase

I bought two items from Jura Parts, but only got one. I opened a ticket with their helpdesk and was advised the part was not in stock and they'd ship the part when they got it. Two months went by with me sending them a new update request every week or so... always with the same response. Finally, I asked for my money back and have heard zero from them since.

Pretty terrible communication and business practice. Won't be buying from them in the future.

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