C T.

I was in one of our local stores this afternoon with my daughter and we ended up buying some rubber stampers. I have to say that I am NOT happy with the customer service that I received.

The items that we chose were from the clearance area since I was buying them for my three, five, and seven year olds to do some homemade cards. Three of the items did not have a clearance sticker and two of them ended up not being on clearance. I totally understand that this happens and it was not a problem. Before I had the luxury of staying home with my children, I worked about 10 years in different positions that required me to deal with the public effectively.

The problem started with her attitude. It became more frustrating when I tried to mention that they check the clearance shelf for the other stamps so that they might be moved to their proper place. Had she stopped to listen to what I was saying, she would have understood that I was not trying to get the stamps at a discounted price.

Joanne's and Michaels are a few blocks away. I chose to shop at Hobby Lobby because they are suppose to be a Christian based company. I want to support companies that try to hold to certain values. Although, I may be taking my business elsewhere as my customer service experiences have been better.