C S.

Purchased a brand new Samsung S7 from them (a re-seller). Took 5 days to dispatch, no tracking info until it arrived and then discovered it was a refurbished Samsung SM-930U, an overseas model that does NOT get all the Australian carrier bands. My Optus sim only gets 80% coverage with this phone missing 700MHZ (Band 28). As a result, data speeds indoors or in vehicles are terrible. Also came with a low quality wall plug and not a fast charger. Ear plugs also looked used, not even in a box, just flopping loosely in the box.

There was no offer to replace with the correct 4G Australian model when I contacted them, and I asked, just an offer of a refund days after I return the phone at MY OWN COST.

BEWARE. There are other places on the web to purchase actual Australian models of superseded low cost new phones.