We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

C S.

  • 1 Review
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology

Member since February 2016

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    144

Review Distribution

1 Review by C

2/23/16
I buy a mobile on IGOGO.ES, a Spanish site, to avoid any duty costs on 20/Dec/2015.
During the purchase every information about the origin was omitted and honestly everything was treated like it was a Spanish company and I believed that the mobile come from Europe, that was what they make me believe.
Lately I found it come from Malaysia and after I receive a call from DHL informing about duty costs associated with a value of 190 to something that costed 327 with transport and insurance included.
So based on this I informed Igogo that I would not receive the mobile once it was not the deal I made, I was fooled.
On 7/Jan/2016 I send back the mobile and on 15/Jan/2016 Igogo informed that when they receive the mobile they would propose a reimbursement.
Igogo received the mobile back on 21/Jan/2016 and now they are not respecting the proposal they made and are giving excuses and delaying the closure of my complaint.
Igogo is not being honest and since the beginning that they passed by something they are not, hiding the provenance of the mobile phone.
Don't do deals with these guys.
(Order Nº IS*******580895)

C Has Earned 4 Votes

C S.'s review of igogo earned 3 Very Helpful votes

C S.'s review of igogo earned a Fraud Buster vote

C hasn’t received any thanks yous.

C doesn’t have any fans yet.

C isn’t following anybody yet.

Similar Reviewers on Sitejabber

gregoryc50
4/5/18

The points promised for reviews will never be credited to your account plus they ask customers to...

miguelc38
Miguel C. reviewed igogo
2/22/17

I bought a tablet at Igogo in December for 201 in an offer. Several weeks later they tell me that...