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C S.

  • 1 Review
  • 2 Helpful Votes
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Experience: Home & Garden

Member since February 2016

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1 Review by C

2/3/16
The owner, Gary called me yesterday & informed me that he had terminated the rep who had contracted with me for my move & would not honor the written quote. When Gary called, he informed me that he had terminated the rep for "taking his commissions & giving low quotes to clients such as mine". As a result, he would not honor my written quote. Gary was extremely rude & said "Oh well, I have a business to run & payroll". He stated that he did not care that his Manager had provided the written quote. I am shocked that a business would not honor a written quote emailed several times to a client. His tone was very disrespectful which was shocking given he was backing out of an arrangement with me.He even said that it wasn't his problem & that I had more than enough time to find another mover! I have never written to the BBB or written online reviews but felt compelled to do so regarding this company as I hope that they are never allowed to do so the same to another client and leave them in a bind.

C Has Earned 2 Votes

C S.'s review of JJMetro earned 2 Very Helpful votes

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