C S.

I ordered a pair of shoes from ModDeals and received a defective product--the zipper didn't work so I could not wear them. They agreed to give me a full refund including shipping, but I never received the prepaid return shipping label from them. I contacted customer service over the course of several weeks trying to sort out the issue but they deferred any kind of responsibility for my not receiving the label and are now refusing to try emailing it again. Without being refunded the original shipping and having to fork out to ship the shoes back, that will cost me more than the shoes cost in the first place! It's not worth it, so thanks to their unhelpful attitude, I'm going to have to eat it.
Sure, their prices are great, but plan to calculate an enormous risk should you need to return your product. Will not be shopping with them again.