I review skin and hair products after using them for more than a few weeks, only to come back and find that they've been deleted. My 5 and 4 star reviews remain. But the ones that were 3 or 2 stars, they just vanish into thin air. Their product review system is not credible. After buying over $200 worth of products and realizing their deceptive business practices, I will no longer shop at innisfree.com. Good riddance.
5/5 for product selection, shipping/delivery
0/5 for (lack of) transparency & (lack of) good business practices