Crystal Y.

I ordered Lamps before and they arrived in a timely fashion. They were packed well.

I made a purchase on October 20,2021. I received a call on October 22,2021 from Francisco in sales saying there was an error in their system and that they could not honor the price. The transaction went through and they charged my account. I asked for Corporate telephone number. I was placed on hold, then he hung up. Shortly afterwards, Francisco emails me saying thanks for calling to cancel your order. This guy is a liar, if they lie…they'll steal. I never cancelled my order. I believe he is the person that made the mistake and was doing damage control and did not want the corporate office to find out. I made a complaint with the Federal Trade Commission. I am hoping they will investigate ZGallerie for bad business practices.