Crystal W.

I like the site and I like saving $2 per pair off of my undies!

I like B&H because of their selection, but if you're not a photographer or a videographer and you're trying to buy professional equipment and you don't know all of the lingo, they are not very helpful and they are very impatient.

Additionally, I had some photos (from a previous shoot where their equipment was used) of what I wanted to order from them, which was about $500+ worth of lighting and a soft box, but the guy I was talking to couldn't accept any email to look at the photos... so I didn't order it.

Now I have to call a photographer, send them the photos so they can tell me what to order.

It's rediculous. I spent $236 and it could have been over $700 or $800 but they just aren't that helpful over the phone and no one seems to be looking for solutions.