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Crystal W.

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Experience: Travel

Member since August 2017

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1 Review by Crystal


Fraudulent company and worst customer service!

Do not purchase tours from this company if you don't want to waist your time and money!

I purchased Italian food tour of new york operated by best tours, the tour was cancelled twice at the last minute either due to tour guide unavailability or lack of participants. I called and emailed numerous times to reschedule the tour, but was not successful. I am very frustrated after keep trying to reschedule for weeks but got no response from the company (best tours). Please, do not purchase tours from this company if you don't want to waste you time and money! I wish i had read their reviews before i made the purchase, never again!

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