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Crystal W.'s review of NewChic earned a Very Helpful vote
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Dear Crystal W.,
Thank you for placing your order on Newchic. We are sorry to hear the issues you have experienced.
Newchic is a reliable company. Usually the package will be delivered on time. But in some rare cases, the delivery may be subject to slight delays due to complicated freight release or customs clearance procedures, which is beyond our control. If the order is shipped out, the delivery time depends on the countries and the shipping methods, beginning from the shipping date. Please check here. https://www.newchic.com/shipping-methods-hc160.html (weekends are not included.)
Also, you can log in Newchic account and check real-time order status: My Account -- View Order -- My Order -- Order Tracking. https://www.newchic.com/account/orderlist.html
If you still have not received it after the estimated delivery time, please contact your post office or you may contact us too.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you. Thanks.
Best regards,
Newchic team