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Crystal P.

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Experience: Travel

Member since December 2019

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1 Review by Crystal

When I called I was trying to reach the hotel directly. The person I reached said he was at the hotel. He was not. He flat out lied. Then the person I was talking to started acting like we had a bad connection. I was forced to hang up. I called back. The next person I talked to could not answer all of my questions and could not remember what she was doing as far as making my 4 reservations but I do not believe that she lied to me. I am REALLY hoping that I do not have any problems with my reservation when we get to the hotel.

GetARoom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Social M. – GetARoom Rep
Crystal, We do apologize for this experience. A Customer Service Resolutions Specialist will review your case and reach out to you. Our goal with your Sitejabber review is to promptly work for your satisfaction resulting in your improving the star rating. Thank you. Getaroom.

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