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Crystal M.

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1 Review by Crystal

CapWholesalers

  • CapWholesalers

“Lack of Customer Service”
8/24/21

After several weeks and two orders, this company failed to ship our order at the same time which has caused massive confusion with our freight company. This has been the most time consuming order for blank hats to which I had to cancel because of the lack of communication. Today I spoke with the owner Joelle. Unfortunately, she kept saying where she saw the communication but could not tell me which email. She kept blaming their lack of communication on me. The end of the conversation ended by her saying loose our number and never call back while she hung up on me.

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