This is a sad company. I have actually ordered from them and received my purchases before. However, when i ordered from them as a regular customer they began saying that my wigs were not in stock. Most recently I made a purchase on the 1st of March and the company reached out to me 8 days later to see the items were not in stock. I actually was checking the mail because I was wondering where my purchase was. I asked several times for an update on my order only to be notified that my my hold was released. Fast forward two weeks later and I guess they have the items in stock and decided to charge my card. I told them that i did not wish for the items to be shipped and they said "We are going to ship them out today. If you return you will be charged for shipping and handling."Long story short, I have had to dispute the transaction and my bank issued me my money. They have attempted several times to re-charge me again for the items so i have been issued a new card. I will never order from them again.
Hello Crystal,
We are sorry for your troubles, our processing time frame ranges from 5-7 business days. We encourage our customers to check availability if needed before a certain time frame. Please contact us directly so that we may further assist you in regards to this order.
Thank You,