crystal h.

After a safety recall I attempted to get a refund on two boards that were purchased last Christmas. I was informed that I could send the boards back and receive credit through their store, which only provides clothing. I do not want to spend over 700 dollars on clothing that my kids will never wear; therefore asked that they send me a new board that will not potentially blow up on my child, or give me my money back. I was informed through customer service that I could return the boards and only receive in store credit. I have reached out to several consumer hotlines in hopes of getting this issue resolved since the Hover board company is not willing to cooperate. I feel that a class law suit should be filed with this company for not giving people what they paid for.