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Crystal G.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Travel

Member since April 2018

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2 Reviews by Crystal


The room which was suppose to be a suite lol was dirty. I called the front desk at the resort i was in and they told me there was nothing they could do to call bookingvip i did and was treates horrible.my fiancee with 2 children were crammed together in a room that waa outdated and dirty


I placed my order through you based upon the advertisement on fb.it said suites so i called and set my dates and paid get there to find it was a tiny hole in the wall bedroom woth to full size bed.my fiancee and i had absolutely no privacy. I called your company as soon as i seen the room was not a suite and the male person whom answered thw phone hung up on me put me on hold without saying a word and never returned. I messged you on fb with no reply. I was and am veey disappointed

James C. – BookVIP Rep

Hi Crystal

Thank you fo yourr feedback. Please contact James@bookvip.com to look into your reservation room issue

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