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I placed an order for 2 sweatshirts & 1 t-shirt on 12/1 expected delivery 12/7. Well, here we are on 12/20 & nothing. I checked the tracking & there was no info. I contacted them (customer service was really good via email) & they offered to resend the items but they would arrive in January, I wanted them as Christmas gifts for my girls. I asked for them to cancel, which they promptly did. There was no offer of expedited shipping or a discount on my next purchase. I will never order from them again. My girls will be so disappointed, they really liked their stuff. I think they're WAY over priced. I hope you find this helpful.
* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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No real support for artists as account was closed without a detailed explanation. My designs are...
Hi Crystal,
Thank you for the feedback.
We're very sorry to hear your order didn't make it to you by the time your expected. Your feedback is valued here at Redbubble and we'll be sure to pass your message to the appropriate team.
If you need further assistance, do let us know.
Warmest wishes,
Redbubble