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CRYSTAL D.

Contributor Level

Total Points
81

1 Review by CRYSTAL

  • Spokeo

8/2/18

THEY TRICK YOU INTO THE SEARCH THEN START CHARCHING IF YOU DONT NOTICE THE CHARGES THEY KEEP CHARGING EVERY MONTH WEATHER YOU USE THE SERVICE OR ARE UNAWARE THEY ARE CHARGING YOU FOR A SERVICE YOU USED ONE TIME AND NOW THEY CHARGE EVERY MONTH.

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Spokeo I. – Spokeo Rep

Dear Crystal,

Thank you for your review of Spokeo on the SiteJabber.com site.

I’m sorry to hear Spokeo did not meet your needs. Basic results are available for free through the Spokeo people search. However, for more comprehensive, in-depth information, users are presented the option to sign up to our premium subscription. We’re sorry for any misunderstanding. Regarding your monthly renewing charges, it sounds like there is an active subscription on your account. Please note that all services renew automatically to prevent service interruption. We want to be sure you are helped, so please contact our Customer Care team at CustomerCare@spokeo.com or by calling 1-888-906-0850 and explain your concerns.

Thanks
- Spokeo

CRYSTAL Has Earned 1 Vote

Crystal D.'s review of Spokeo earned a Very Helpful vote

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