Thumbnail of user crystalb356

Crystal B.

Contributor Level

Total Points
80

1 Review by Crystal

  • SearsOutlet

12/1/20

We ordered a fridge online for delivery from our local store. The Samsung 4-door with the family hub aka a tablet in the door. This fridge was labeled as "Like New - Out of Box". We got a call about major dents in the fridge. This concerned me that I wasn't getting the product I paid $2500 for.

Turns out ALL of the refrigerators are mislabeled. NONE of them are the models or conditions that are listed online. The fridge they were going to deliver is the basic model fridge that only costs $1800 brand new!

Now, we're cancelling our order and going to Lowes and Sams Club tomorrow to make sure we get what we're paying for and get a comprehensive service plan.

Crystal hasn’t received any votes.

Crystal hasn’t received any thanks yous.

Crystal doesn’t have any fans yet.

Crystal isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user simshindom
12/24/22

I will never again use Sears to order an appliance. I should have done better research before...

Thumbnail of user joanns242
2/27/21

Purchased GE Refrigerator 5. 18. 17 w/5 yr warranty. Several resolved past service calls - good....