Member since February 2016
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I returned, refused and sent back all my items received (over 400+) dollars worth, took a very long time for them to *receive* it, when it infact was signed by someone a week before I got a PARTIAL refund back. I then had to contact customer service as I did many times prior, to ask why i had not received a FULL refund, and why I have not been refunded for all items that i returned and they had for over a week going on two. If I had not of asked, they would not have issued any of them. I still was not refunded one item costing 80+ dollars. Now I am being threatened by them that I will be banned because I took this up for paypal to get my money that I deserve back.
I am not backing down from this, this is a crock of crap and ILLEGAL, I have nothing to show for all the money I spent and all i get is lies and threatened because I am concerned about WHY they have not refunded me?
So I am to blame for their shady tactics?
AVOID THIS SCAM I am AWAITING the OWNER AND MANAGERS EMAIL. I would love an explanation to be given to me.
Also : here is a lovely copy and paste of the threat from lovely customer service representatives. From Krazy Kelton:
As for order number _______, the process for refunding you was in effect but we see here that you are having that one charged back onto your PayPal, if you cancelled that we could refund you for this order, but it is being held on the account that youre doing a charge back on your side of things. If you removed the charge back we can process the refund on our side otherwise continue to have the chargeback on your side of things. However that could block your account from placing future orders on our website.
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