Cris v.

DO NOT ORDER FROM DRESSWE!... So I ordered a dress from dresswe.com without first checking their return policy... Big mistake. I ordered a gown in white that was supposed to be my wedding dress. It fit horribly. There were so many alterations that needed to be done I would have ended up paying more than I did for the dress. I will say The quality of fabric was not bad but it definitely looked MUCH less quality than the picture. The picture looked like a very structured and high quality dress and that's just NOT what I received at all. It just hung there like a limp noodle. I wouldn't wear that dress anywhere let alone my wedding. On top of that the customer service was HORRIBLE. The rep was SO rude. They only respond once a day so one conversation took an entire week. Their email they have listed on the website only sends automated responses so you can't reply otherwise your response will get kicked back to you. Their phone number is international Soo you'll have to pay$$ just to speak with someone. So I ended up speaking to someone via Facebook thank goodness. After a week's worth of back and forth and all the stress and waiting and anticipation and heart ache and inconvenience... they are only offering to pay 25$ refund. The dress was 140 plus shipping. I will never order from them again.