Cristina V.

I made a transfer that was supposed to make the money available with hours. That was on 06/18 at 8:30am. 24 hours later (06/19) I used the app again to file a request for an update. I received an email on 06/20 from a do not reply account with a case number and telling me that they are investigating and will get back to me and to email customer service for any further inquiries. After waiting and waiting customer service tells me that they need 90 days to investigate. I have asked time and again to cancel the transaction and get me my money back and all they say is sorry you have to wait. Completely unacceptable

No customer service at all
You better wish nothing how's wrong with your order. Otherwise you will have to start all over again.