Cristina N.

Revolveclothing.com has many different domain names. They change their. Com to. Fr. Uk etc. It makes the client think that the company is situated somewhere in the European Union. But they are not! I looked up reviews ans read that many people complained about the duty fees. Why wouls they have a domain with. Fr if they are no etablishes in France or the EU? Where importing goods within the system does not carry heavy duty fees or any at all. They dont email you to tell you or explain this at checkout. I received a promo code for opening an account. Iphone15, i decided 2 buy 2 dresses, one in sale and another in "pre-order". The "pre-order" ones can not accept a promo code since they dont even have the item in store until a month or so later. I make the order and only the sale dress gets discounted. Fastforward 3 weeks later, i email them after reading their reviews and they tell me there will be duty fees since their warehouse is in US! I ask for a small 10-15% discount as an apology for their misleading domain name. They say they cant honor it because i already used a promo code. I told the clerk that the promo code was ysed for another dress and it made no effect on this back order. She kept saying it did. I kept telling her to check my order and retail price and its the same. How is this dress discounted? We spent back and fourth. She kept lying that it was discounted until after i decided to cancel she said "oh yes i see it was for the other dress. Sorry have a good day!"... i wasted 3 weeks waiting for this dress for nothing. They mislead you with their domain name to think you are buying from europe, then they lie to yoy to avoid giving an apology discount, then they dont care that you had waited 3 weeks for a dress that never came. Dont but from here if you dont live in the US. Not worth it! Also usually other stores have the same dresses cheaper!