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Cristina M.

Barcelona

Contributor Level

Total Points
80

1 Review by Cristina

  • iHerb

10/6/21
Verified purchase

I bought some products on the 15th os september with a delivery between 29th and 4th of october. I ask about my parcel on the 4th asI did not receive it. They told me to wait for an answer between 1-3 days. No reply yet. Logistics is not their best I suppose.

Tip for consumers:
Shipping time is not correct. Do not trust delivery time confirmedp

Service
Value
Shipping
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Michael L. – iHerb Rep

Dear Valued Customer,

This is something we never want customers to experience and sincerely apologize for the issue you have reported. We want to expedite this incident to determine what occurred and properly resolve it. However, in order for us to do so, we will require the order number. May you please update this review to include the order number of concern or directly message us on here? Once received, we should be able to take the appropriate actions.

Again, we are sorry to hear of this and are standing by to help you.

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