Purchased two dresses at end of January. Finally received one of them after emailing them in February asking about the order shipment. Have no idea where the other dress is. The dress received was too small and cheap material. Attempted to make a return request via the website, which then sent me to a screen that said I was blocked because their system detected an attack and to contact customer service directly. Emailed customer service, which told me that I'd be better off keeping the dress because shipping it back would be costly and they would refund me $5 or give me an $8 coupon on a future purchase with them. I asked for the coupon to be applied towards the second dress that was not yet shipped. They refuse and offer just a $5 refund for a dress I will never wear and too cheap to give as a gift. Who knows when I will receive said refund. They have poor customer service and their products are very low quality. Waited over a month to receive my purchase. My credit card company initially blocked my purchase. I should have trusted my cc's judgement. Never, ever buy from this place! The picture makes the dress look nice and of nice quality, but don't be fooled. It's like a light see through scarf over a cheap black slip. Very cheap material
Dear customer,
So sorry for the inconvenience to you.
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Thank you so much.
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Fashionmia