I ordered 4 puzzles totaling over $80 in April '20. Paid expedited shipping. They did not come when they were supposed to. Was promised by customer service that I'd received the shipping fees back. After weeks and weeks of waiting, finally got the 4 puzzles but they were MINI puzzles and not what I ordered. Finally received some word back from customer service and got the run around that there is new ownership and they were unable to help me but assured me it would be taken care of by the previous owner. I have not received one dime back. Good luck to you if you order from this site.