For Business
Write a Review For Business Write a Review
Thumbnail of user cristians24

Cristian S.

Contributor Level

Total Points
98
0
1

1 Review by Cristian

SeatGeek

  • SeatGeek

“Refund postponed”
4/20/20

On 01/24 I ordered 24 tickets for BNP Paribas Open, Indian Wells for 03/21 and 03/22, tournament was canceled 3/08, on 3/09 I contacted SeatGeek an I was promised a refund in 5 to 7 business days.On 03/19 received an email from SeatGeek asking how I want my refund? Were the matter was already settled, or at least I believed so.
Contact them again and been told that my refund will take 90 days now! WOW
Reap off.
Call center is in Philippine and everybody was very nice and polite, but not helpful

SeatGeek product 0
SeatGeek product 1
  • Comments (0)
  • 103K Views
Helpful  (18)
Thank you
Thumbnail of user johng1924
SeatGeek J. – SeatGeek Rep

Hi Cristian,

Thank you for the feedback. We see that this issue was resolved directly with you on our end. We were able to issue a full refund for this order back in April. Glad that we were able to get this issue resolved for you. If you need anything else, please feel free to reach us at cx@seatgeek.com.

Best,

CX Team at SeatGeek

Cristian Has Earned 18 Votes

Cristian S.'s review of SeatGeek earned 18 Very Helpful votes

Cristian hasn’t received any thanks yous.

Cristian doesn’t have any fans yet.

Cristian isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user nicolac14
Nicola C. reviewed SeatGeek
4/5/24

Rescheduled gig. Tix gone missing from seatgeek. Over a week back and forth and a polite c/care...

Thumbnail of user jessicap2242
Jessica P. reviewed SeatGeek
4/4/24

I am pregnant and I was invited to the Tim McGraw concert in downtown St. Louis at the Enterprise...