Craig T.

Like what kind of logic is it to lock someone out of their online banking while they mail you a new card. Like the mail took 20 days for the card to arrive during which i had no access to my bank account...

Also everytime i phone i get the message "We're experiencing higher than normal call volumes". How is that possible 24/7 you may wonder? Well god damn i wish to know too, it's almost like they're $#*!ty design decisions result in more people calling in and not enough reps to take the calls.

Hopefully someone avoids this bank because of these reviews, wish i had seen it before although i had little choice.

Paid for their most expensive international package service only for the package to do a loop over and over between 3 post office delaying the package to the point where using a horse would have been faster.

Ontop of the sloppy delivery bull the customer service is garbage. I called on a friday morning for them to tell me that they'll 100% call me back within the hour. Needless to say nobody called me and was forced to call back monday morning only for them to tell me again that they will have someone call me at 3:30pm right before they close. I'm like 90% sure they'll push it off until tomorrow again. What a joke of a company.

NEVER USE THEM, LIKE EVER.