This is a scam. The initial information fails to inform you that it will cost over double for the service they are offering. They take your initial payment and provide no service to you except to "check" if they can provide you the service they say they will. Then they extort another higher payment from you and refuse to refund anything. Despite confirming in an email that their website fails to provide you this information in some browsers they refuse to refund. This is simply a scam.