Craig M.

Be sure to read the terms and conditions closely. Our transportation was over an hour late because the drivers went to the wrong hotel... in the wrong city... Shofur offered a 13% refund and pointed us to their terms and conditions which state they are not responsible for "late shows, the quality of the Service Bus, the performance of the drivers". Pretty much anything.

(a) Client acknowledges and agrees that Shofur is not a transportation carrier and will not directly provide the Charter Services. Shofur provides the Charter Services through independent third party transportation carriers (the "Carriers") that are directly responsible for providing the Charter Services to you. Shofur uses reasonable commercial efforts to ensure that all such Carriers are (i) DOT licensed, (ii) in compliance with all DOT and applicable laws, rules and regulations and (iii) qualified and able to provide the Charter Services. Notwithstanding the foregoing, Shofur shall not be responsible, and shall have no liability, for the acts or omissions of the Charter Company, including errors, late shows, the quality of the Service Bus, the performance of the drivers, any violations of applicable laws, rules or regulations or any failure to provide the Charter Services.