craig l.

I ordered 100 road signs from SignRocket (SR), but the colors were not what my proof indicated. As I see it, there are 3 facets to sign printing; content, materials and colors. I included the hex colors to make sure the colors were as I wished. It made no difference. "Bud" stated the they had previous customers unhappy with the colors (in other words, they are well aware they are not printing the colors customers indicate) but insisted I was out of line in my expectation that the colors be the same as in the proof. He went to great lengths to bully and deflect any responsibility, insisting it was my error, the maker of their printer (and I should contact them, not SR), the proof, monitor settings, or just anything else they could pull out of the air to deflect and avoid responsibility. It appears they believe the customer is always wrong.

Oh, and by the way, I looked at their "reviews" and it appears they pay for the review service. No surprise that the reviews are high. They are not deserved, however, and are obviously managed and likely written by SR.

Do not trust this company!