I have had issues in the past and will only purchase items with PayPal on this site.
Recently decided to give it a go again.
Ordered a dyson bladeless fan copy. And it came scratched and defective. Think is louder then the cheapest fan from Walmart.
Banggood basically says nothing and after second message off 5.00 site credit.
3-4 th message I get 11.00
Basically want me to absorb the other 50.00 for a useless junk item.
Any new buyer beware don't spend any large amounts of money.
Banggood basically refused to help me even after showing them with pictures and video the product was defective.
Banggoods Next trick was telling me I had to ship the item back to china. Post office said 165.00 i contacted BGood and they said they could give me 10.00?
Submitted a PayPal dispute and they said same thing but I called PayPal and explained the situation. They are purposely sending defective junk and then refusing to help and then offer a ridiculous resolution.
Eventually PayPal gave me a refund
So I want to warn all customers that this is what you can expect. So don't buy anything expensive unless you want to be treated like this.
Because this is the 2-3 time Banggood has done this so this is standard procedure. Again don't buy anything unless it's with PayPal or you will be royalled screwed
I see BG responded which is a joke this was my first step and basically they refused to help.
They ignored anything I had to say and pulled the return to sender knowning it would be 3 times the cost of the item.
I see banggood responded, another joke,
They make sure you do not pay with a legitimate system that will get you a proper refund. Thank goodness I used paypal or I would be screwed