craig C.

Dpd lied yet again, they was meant to deliver a iPad today from a well known company. Waited all day until 2pm and status changed to they tried to deliver etc. They went yet again to wrong area but same road name. I called the company who called them and they said they spoke to driver who would try again, so wait for them. I explained the correct area etc. Came to around 4pm and do delivery so looked up local Chelmsford number and called. I was told they contacted driver and gave my number to call if needed directions and they said estimated time was 6pm. Got to 7pm and no delivery, so I called again and was told he had one more delivery to do and would be on way. Time is now 11pm and no delivery. I get this most times and am fed up with being lied to. The only service I like is Royal Mail as they know the area. This happens too many times now and have had enough. Be Warned. Do Not Use.

Hermes you have now made it 7 out of 9 times that our delivery goes to the wrong Church Road. What a complete failure especially after I have complained every time and you say we will get it noted for that area. How hard is it to read an address, there is loads of church roads around but if the drivers read the area then they will know where to go. That is if they can read properly. I will be publishing this as much as possible and trying the main papers.