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I placed a new order, my third order within 60 days to the same shipping address. I received email notice that my last order was cancelled. I called JTV to check on the order and was informed the shipping department cancelled and stated there was an error in the shipping address and they issued a order of cancellation. I asked why and provided the same shipping address as prior shipments and also confirmed my billing address. Apparently JTV has issues with minorities. Take notice and Do Not Do Business with JTV.
Craig B.'s review of JTV earned 10 Very Helpful votes
“Thank You, I am done with Jtv, also. Too many shady Th I vs happened to me. BUYER BEWARE!,”
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Hi Craig, We are sorry that your order was cancelled and for any frustration that may have caused. We value your business and would be happy to dig into why that occurred and find a resolution for the future to ensure it does not happen again. We hope that you will consider allowing us to resolve your concerns so that you can feel confident in shopping with us again. You are welcome to contact us directly at anytime at customercare@jtv.com.