I ordered Range Rover car similar to what they advertised in their website. When the package came in it was the same packaging from Lot Less store. I believe they bought the same toy from other store and mail it to you directly. When I emailed them for tracking the delivery date, here is their reply "The order was processed today and will be assembled and packaged in the next day..." Complete lie. They do not have the product to be assembled they buy from Toy's R US or other store.
I wanted to cancel and return their product but they refused to. They wanted a picture first and want to understand why I am unhappy and blah blah because they are doing business for more than 10 years and people are happy about their product and this is the first time they are hearing this bad stories. Total crap!
Now I gave up and do not have time to deal with this B. S. Never again. I reported them to FTC. Please everyone do not buy from this place.