CPaul Q.

Just bought a new X2D 100C and had some questions about the software and battery. The team was patient and highly responsive in helping me solve what in the end an issue I created and not the camera. They then followed up a month later to ensure I was in great shape. Recommend the camera (image quality second to none in my opinion, other than maybe my Leica) and the customer service.

In my opinion they are not worth the stress and heartache. I have now had, shame on me, two very negative experiences with Govberg. I collect nice watches and they are amongst the worst (in my opinion) at providing fair trade in values.

Patek Trade - The first experience was with trading in a Patek 5960 where they offered me -$5k less than a leading competitor but promised they would absolutely take care of me during my next purchase of a rare/expensive timepiece and I was foolish enough to believe them. Went to buy another piece from them and heard a song-and-dance about how they could not discount the watch because it was hard to find, etc. I then asked them which piece amongst three brands (over $50k) they could discount and heard crickets.

Richard Mille RM010 Lemans - Second experience was when I when to trade my Richard Mille RM010 and they offered me -$18k less than a leading competitor, making up some "noise" about whether or not it had been recently serviced. I, of course, turned them down and received +$18k from Watchfinder.com.

Lastly, I was told I would be put on a VIP list and offered new releases on Patek, Rolex, etc. and when I saw new examples being released and called them (they never called me) I once again heard crickets.

In my opinion if you want to pay full retail, get a lot less in trade value, I would highly recommend Govberg Jewelers.