The supervisor Morrie told me to ask the buyer to take their payment back and to send me a check. Is that professional? My credit card has been on file for 4 yrs and all of a sudden it's not good enough? The government can send me a tax refund to my account but paypal can't? and customer service can't help anyone. Why are they paying people who can't do anything? Useless site, Useless customer service. Use any other site but this one.