Courtney M.

Let me just start off by saying that Right way is definitely the wrong way to go. I purchased a 2004 alero back in 2014. The sales clerk Jason let me test drive it and it seemed to be alright when I drove it. By his word, he said that their maintenance crew highly inspected the vehicle. Not after a short month later, I was driving to work and it stalled out in the middle of the road. I had to push it into the parking lot and keep it over night until I was able to have it towed. I found out there was a faulty battery from a company I never even heard of and the fact that it was leaking gasoline. I had both fixed and replaced with usual oil check ups. I did not drive this car in winter of 2014 only to the reasons that even after I replaced the battery, it still would stall on me. I couldn't go to a place without having the car being jumped. So when it warmed up I started driving it again. There was not to many issues but it was consuming a lot of gas then normal. Then in may of 2015, I started noticing that I had a difficult time steering the wheel so I had pushed it over into a near by maintenance dealer. After inspecting the vehicle again it was still leaking gas and started leaking oil. The car started smoking on me. The overall analysis of the vehicle was a shot out muffler and apparently the engine cradle had rotted out. It was the original. I called very concerned and upset to the dealership about my vehicle and they were really rude basically saying I was irresponsible for consuming this vehicle even though I had been up to date on my current payments and everything. I went into the office to see if they could set me up with another vehicle so I had to redo my paperwork through them. Right way sent me a letter through the mail asking the same personal information that I recently just updated with them. Why would I need to do that? I asked where the sales person Jason was since he sold me the vehicle and only for them to tell me he was fired. I understand that owning a car comes with responsibility and maintenance, however you're going to tell me that within less then a year of owning the vehicle that the entire engine cradle and suspension was rotted out and that I put about 11,000 miles on a vehicle which is about average per year. Yeah of course I did im a college student and need to get to work. How the hell else was I suppose to get there? Never buy from this $#*!ty company. The worse service ever. If you want a $#*!ty car and pay astronomical prices for one then right way is for you. However, just stay the hell away from that $#*!ty business it will only help you in the long run. This is coming from someone who knows and has experienced it.
-Thank you