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Courtney F.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since February 2020

  • Review

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Review Distribution

1 Review by Courtney

2/27/20
I am DONE with this clothing line once and for all. I keep coming back like an idiot and getting the same result. NOTHING I order EVER fits because the sizing is SO inconsistent. I am not a small girl by any means and even the mediums are too big. Oh and lets not forget this company is making money hand over fist because YOU pay for returns and you only get store credit. You will never get a refund- EVEN FOR DAMAGED PRODUCTS!!! Every time I go to order the next size down that item has already sold out and NEVER returns. And I mean NEVER. I have been waiting YEARS for sizes on certain items to return. So not only am I not getting the item I want in the size I want, I am now forced to re purchase some God Awful Kiki Larue clothing item because I can only get store credit. I must be demented because I have been doing this for three years now. Well, today is the last day. I will use my credits for the clothes I am once again returning and this sorry excuse for a clothing line will never get my money again. TOODLES AND GOOD RIDDANCE
kikil2
Kiki L. – Kiki La'Rue Rep
Hi Courtney! It’s Becka! I know it’s super late. 2:46am in Texas but this notification popped up on my phone and I’m watching this Gabriel Fernandez tragedy & I thought I’d do some work to distract me a little. It’s awful. Don’t watch it. It will break your heart! Ok, back to business! What happened? First, let’s start with the damaged item! I don’t know what happened but I’m happy to listen and send you a return label! You should never have to pay a company to return a damaged item! I hate when I get something broken in the mail and the company doesn’t immediately offer an apology & a refund STAT! So send me the details and I’ll get hooked up! Next, i got a lot more hands than fists these days but I’m super proud of where we are as a company! I will say, it’s pretty standard for boutiques to offer store credit. Omg. Speaking of that, no joke, I have a $2219 credit to ModCloth from more than 6 years ago. I’m not telling you this to tell you you need store credit, (I know the owner
kikil2
Kiki L. – Kiki La'Rue Rep
(Continued) It just reminded me that I just got that email. I hope they have cute stuff! Actually, how bout this, I’ll give you $50 of my credit so you can snag something there! I have to spend it anyway! Tell me if you find anything amazing! I can’t be shopping right now! I’ve got a gang of Kiki LaRue new spring items I have to get through and you already know I only go from the new house to the warehouse, everyday! Hahaha Anyway, I apologize if you’ve had any fit issues. I GET IT FOR SURE!!!
kikil2
Kiki L. – Kiki La'Rue Rep
(Cont. - it’s making me chop up the response

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