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I ordered two blankets for Christmas gifts on November 12th. To date (Dec. 2) I still don't have them. I paid extra for expedited shipping! I finally found out that they were backordered, but was never notified of this. Now I have been notified that they "shipped" on November 26, but they are still sitting in an airport in Asia awaiting international inspection! I was also never told they were coming from a foreign country. I pray they make it here in time for Christmas, but whenever I try to contact them, no one gives any sort of explanation or apology. They just refer me back to the shipping tracking site. I will never use them again! Don't fall for this scam!
Courtney F.'s review of DressLily earned 9 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Courtney,
We regret that you are concerning about delivery issues.
Please kindly note that we are located in China and ship product worldwide.
With our registered and expedited post, we offer our customers a tracking number. You can use this to track the status and whereabouts of your items online. Please note that it may take some time to update the shipping status online between major delivery hubs.
We have sent you a tracking number to your account. Please login to check your ticket and find the tracking number. You may then check the status of your item on this site: http://new.17track.net/en.
If you have any more questions about your order status please contact us via our Support Center.
Best Regards,
Dresslily Customer Support Team