Courtney C.

On Friday January 26th, my family and I visited your establishment to celebrate my dads birthday. With a party of seven, we are generally used to waiting for seating during peak times. However, on this occasion the service we received was unacceptable.
Our party arrived at the restaurant in South Side just before 6pm, and received a buzzer with a wait expectancy of an hour. My family patiently waited in the designated area among a crowd of individuals for an hour and 25 minutes. By the time we finally were seated our group, which included my 77 year-old grandmother, was famished.
We had thought that upon being seated our orders would be quick to follow. To our dismay, it took another almost half an hour to receive bread and place our orders. After waiting again for almost another hour, we finally received our main course. With our wait time totaling nearly 3 hours, what was meant to be a celebratory evening turned into a hunger-filled gathering.
Overall, we were greatly disappointed in the entire situation, and were very dissatisfied in the length of time our visit took. Nothing was done to aid the situation, and upon our departure it was decided among the group that we would not be returning in the near future.