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Courtney C.

Contributor Level

Total Points
80

1 Review by Courtney

  • Fanatics

8/9/20

Total rip off. Returned an Edelman jersey because we wanted a different color. Fanatics charged my daughter $10 dollars for shipping and the New Jersey wasn't honored at the same sales price. THEN, when we ordered the new Edelman Jersey, Fanatics immediately charged us and said Jersey wasn't available for 2 months. On July 17 we received an email saying it had delayed yet again and if we didn't respond at all, they'd cancel the order and refund. Here it is August 7, still NO refund. We will not give Fanatics our business any more!

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Nigel P. – Fanatics Rep

Hello Courtney, thank you for your feedback! I am very sorry about the return shipping charge and the delay of your other item. Our number one concern is customer satisfaction. We have refunded you back the $9.99 to the method of payment used to make this purchase. I show that this order was requested cancelled on 8/8/2020 and also refunded. It can take up to 2 to 7 business days to reflect on the financial statement. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian

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