Cory M.

This company is a complete scam, I ordered $3000. 00 worth of furniture on here and checked all of the correct options for it to be delivered into my house/location and following all instructions on how far they can deliver with all the extra fees. I wait 20+ days to get a Sectional SET (That came with no Chair just sectional which I paid for chair also) and when they get here to deliver it I was told it is an extra $85.00 to delivery it up the stairs, I am on the 3rd floor and they said they are limited to the 2nd. Understand, but was never brought up when I made the purchase... the color of the products are off whenever you order something don't expect it to be picture perfect or even close... there are dents, dings and chips missing out of the furniture and on the Gaming chair I ordered I did not get instruction manual. Crystal C kept me on the phone (CS Rep) for 30 minutes to let me know that she can deduct the $85.00 fee to $40.00 after she talked to the shipping agent? So why was that originally not offered in the first place. I tried to just cancel my other item being delivered tomorrow (Computer Desk) cost $275.00 they told me they could only refund $140.00 and that shipping was $135.00 for the desk if I canceled and I would be at loss. This company is a bait and switch scam, BEWARE don't invest a penny. Crystal C for their mistakes she also told me the Sectional was not a SET with a chair when it certainly was so Wayfair is false advertising as well.