This has got to be one of the worse sites for cancelling your subscription, Ive contacted them a number of times Via email as thats the only way they allow you too. After several attempts, a number of years and a couple hundred pounds my subscription still isn't cancelled.
Thanks for taking the time to write this review. I have located your StarNow account and can see there was some confusion surrounding our recurring payments system and the payment holiday offer that we had contacted you with.
However, I can also see that Jessie, from our Customer Success Team, has been in touch and issued you with a refund. I hope that this has resolved the issue!
All the best,
Bella
Cory Has Earned 2 Votes
Cory L.'s review of StarNow.co.uk earned 2 Very Helpful votes
Hi Cory,
Thanks for taking the time to write this review. I have located your StarNow account and can see there was some confusion surrounding our recurring payments system and the payment holiday offer that we had contacted you with.
However, I can also see that Jessie, from our Customer Success Team, has been in touch and issued you with a refund. I hope that this has resolved the issue!
All the best,
Bella