I ordered a new pcm for my 2002 chysler concorde. It took weeks for my part to arrive. It as installed into my car and now my car starts and dies. I call customer service and no one could help. I filed a form online weeks about and still no response. My so called account manager never called nor did anyone from the company... when I call daily they say someone will be in touch. 3 weeks later and still nothing. The pcm they sold me is faulty and I don't believed it's programmed to my car. They should have no stars for this company
Hello! We're sorry you had issues with our product. Upon our agreement on 4/21 FS1inc has agreed to providing you with a full refund upon arrival of the return initiated. Unfortunately, FS1Inc can not do this until the product is returned. As of today, 4/26 that pre-paid return label that was provided to you has yet to show any scans of a return being processed. Once the unit is returned and received, we will proceed with the agreed upon refund. Thank you and take care.