Is was horrible I order a size 2y & because Employer Olivia from store #7152 Palm Beach Gardens. Did not have the right size & it was to much to call she decided to put a smaller size in the box instead & send them. Then when i call customer service they try to tell me I have 2 options go to Miami & the the right size myself or my baby have to wait a 4weeks a month to get the right size. There system is alwats down they cant send you & return label or get in contact with the label team only though email & you still have to wait 24 till 48 hours for the lable team to see there request & send you the label & that still don't guarantee you'll get your shoes on time. I will not every shop here again online or in stores. Thank you!